When a credential is presented to a reader, the reader sends the credential's information, usually a number, to a control panel, a highly reliable processor. The control panel compares the credential's number to an access control list, grants or denies the presented request, and sends a transaction log to a database. When access is denied based on the access control list, the door remains locked. If there is a match between the credential and the access control list, the control panel operates a relay that in turn unlocks the door. The control panel also ignores a door open signal to prevent an alarm. Often the reader provides feedback, such as a flashing red LED for an access denied and a flashing green LED for an access granted.

The above description illustrates a single factor transaction. Credentials can be passed around, thus subverting the access control list. For example, Alice has access rights to the server room, but Bob does not. Alice either gives Bob her credential, or Bob takes it; he now has access to the server room. To prevent this, two-factor authentication can be used. In a two factor transaction, the presented credential and a second factor are needed for access to be granted; another factor can be a PIN, a second credential, operator intervention, or a biometric input.

There are three types (factors) of authenticating information:

  • Something the user knows, e.g. a password, pass-phrase or PIN
  • Something the user has, such as smart card or a key fob
  • Something the user is, such as fingerprint, verified by biometric measurement

Passwords are a common means of verifying a user's identity before access is given to information systems. In addition, a fourth factor of authentication is now recognized: someone you know, whereby another person who knows you can provide a human element of authentication in situations where systems have been set up to allow for such scenarios. For example, a user may have their password, but have forgotten their smart card. In such a scenario, if the user is known to designated cohorts, the cohorts may provide their smart card and password, in combination with the extant factor of the user in question, and thus provide two factors for the user with the missing credential, giving three factors overall to allow access.

BFSI & Video Call Center
Visual Collaboration

Banking, Financial services and Insurance (BFSI) is an industry term for companies that provide a range of such financial products/services such as universal banks. BFSI usually comprises commercial banks, insurance companies, non-banking financial companies, cooperatives, pension funds, mutual funds and other smaller financial entities.

Banking may include core banking, retail, private, corporate, investment, cards and the like. Financial Services may include stock-broking, payment gateways, mutual funds etc.

Features of BFSI & Video Call Centre:

  • Video Helpline contact center.

    In a move to digitize the banking experience for all customers, Video Call Center unique features  allows customers to interact from their desktop, tablet or smart phone. Digitization is the future of banking and we are hopeful that the new service will be immensely useful to all the banks and the customers. PeopleLink Video call center application delivers the best audio and video output. All the video sessions will be done in high quality, without any lags in the video even during the time of bandwidth fluctuations.
  • Fixed Deposit booking, RTGS, NET Banking.

    FD booking, RTGS, NEFT and funds transfer can be done through a video chat with the Contact Centre executive instantly or arrange a video call with the branch manager/relationship manager to get it done
  • Main Schemes

    The main schemes of the bank can be broadcasted in the video call to all the esteemed customers during the call. It is the Digital Signage inbuilt in the Video conferencing, a powerful tool to promote your most attractive schemes.
  • Recording every Video Call.

    All the video calls being addressed by each representative can be made accountable for the banking administration by having a record of all the video sessions. Through recoding feature entire video session between the representative and the customer will be recorded live.  All these recordings can be further used for new executives training purpose or for future references for a customer.
  • Collaboration with API technology.

    With our unique API’s developed keeping the banking operations in mind, each representative will be able to share the customer data while on the call with customer, mark or annotate temporarily to point out the details, share media files to enhance the experience of the esteemed customer.
  • Remote Setting.

    Keeping in mind that the users are from various segments and across different age groups, we have developed  APIs  so as the Call center Representative  can change the Audio Video Settings of the remote user to help them with the best experience.
Board Room


  • Projectors.
  • WPS
  • Wi-Fi
  • Commercials Displays.
  • Wireless Audio-Video System.
  • Automation.
  • Immersive Video Conferencing.
Centralized & Specialized Training/ Recruitment Center

Centralized & Specialized Training/ Recruitment Center is our new concept which gives the freedom of training/ recruitment over concurrent Video conferencing. So the selected participants can have application free of cost on the Laptops/ Tablets/ Mobiles. Here participants can directly interact with the HR department with low bandwidth on HD quality video conferencing. This will make the training/ recruitment process faster & will save lots of money & time, each of participant as well as recruiter.
Desk Phone Video Conferencing
Imagine being able to meet face to face with remote colleagues, partners, and customers, without leaving your desk. Our solutions deliver easy-to-use HD video conferencing, voice, and content collaboration to individuals at all levels of the organization. Perhaps you're brainstorming with global teams. Attending remote board meetings, or perhaps you are managing a crisis, teaching a class, evaluating a patient or troubleshooting a plant-floor issue. Our solutions bring the power of high-definition, face-to-face communications to your personal workspace, whether they are in the office, at home, or on the go. Our video collaboration is easy to use within daily workflows, so more users adopt it more quickly. Productivity increases and the costs and time associated with your staff traveling to meetings decline.
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